xDial · Hold & Turn-Taking

The AI waits through hold music & announcements — and speaks only to a live person idle
▶ You play the line. When it connects, put the AI on hold: say "please continue to hold, all our agents are busy" a few times (or hum music) — watch it stay silent. Then pick up as a person: "Thanks for holding — this is Sam, how can I help?" — and watch it engage.
tok 0cost $0.0000—
1 · connect
Connecting
2 · menu
IVR nav
3 · queue
On hold
4 · person
Live agent
☎️
Not connected
Press “Call now”, then play the line.
0turns waited

Live transcript · what it heard → what it did

The line's audio appears on the left; the AI's actions (⏸ waited, or 🗣 spoke) as it decides.